Personal Consultation — worldwide
A live call with our specialists: we answer your questions, explain processes and support your decisions around watches, jewelry and collectibles — no matter where you are.
Location-independent
Zurich, Dubai or your living room — the consultation takes place wherever you are.
Live consultation on camera
We discuss your questions, processes and options personally and in real time.
No obligation
No sales pressure. An assessment that helps you — even if you don't buy.
Available time slots
All times in Zurich local time (CET/CEST).
Related object: Audemars Piguet Royal Oak Offshore
Prefer a quick message?
No appointment needed — send us your question directly via WhatsApp. We usually respond within a few hours.
Advice at eye level
Our customers value the personal support, expertise and discretion above all — whether they are buying, selling, or simply gathering information.
Choose format
15-minute introduction or 30-minute full consultation.
Book appointment
Free time slots in real time — Zurich time.
Receive confirmation
You'll receive the appointment and video link by email.
Speak live
One click in your browser, no software required.
Everything about the video consultation
What does the video consultation cost?+
The consultation is free and non-binding — regardless of whether you buy, sell or simply want to learn more.
Do I need software or an account?+
No. You'll receive a link in the confirmation email that you can open directly in your browser — on computer, tablet or smartphone.
How long does an appointment take?+
You can choose between a 15-minute introduction for initial questions and a 30-minute full consultation for detailed topics such as trade-in, purchase or sourcing requests.
What can we talk about?+
Brands and models, condition and papers, pricing and market development, the process of purchasing, trade-in, sourcing requests, shipping and payment, as well as our inspection and warranty.
Will you show me a specific watch live on camera?+
The focus is on personal consultation. Whether a specific piece is available on-site at the time of the appointment is something we clarify individually in advance — please note your request in the 'Your inquiry' field.
Can I reschedule or cancel the appointment?+
Yes, at any time free of charge. Use the link in your confirmation email or manage the appointment in your customer account.
What languages do you offer consultations in?+
In German and English. You choose the language directly when booking.
When are appointments available?+
Monday to Friday from 10:00 am to 5:00 pm (Zurich time). Free time slots are shown in real time in the calendar.
Is my information confidential?+
Yes. Your information is used exclusively for the consultation and is not shared with third parties.