Privacy Policy

The controller responsible for data processing is:

Onyx Trading GmbHEmail: predeluxe@onyxswiss.com

Operational processing may be carried out via affiliated companies:

• Onyx Trading GmbH (EU)
• Swiss Onyx Trading LLC (UAE)

Data protection responsibility remains with Onyx Trading GmbH.

We process personal data when you:

• visit our online shop
• place an order
• open a customer account
• submit a sale or consignment enquiry
• contact us
• make a payment

The data processed may include:

• name, address
• email address
• telephone number
• payment information
• IP address
• order history
• communication content

Processing takes place for the purpose of:

• contract processing
• payment processing
• shipping organisation
• customer communication
• fraud prevention
• compliance with statutory obligations
• improving our offering

Processing is based on:

• performance of a contract
• statutory obligations
• legitimate interests
• consent (e.g. newsletter)

For EU customers, processing additionally takes place in accordance with the GDPR.

Payments are processed via external payment service providers. In this context, the necessary payment data is transmitted to the respective provider.

For transactions in foreign currencies, exchange rate information may be processed by payment providers.

PREDELUXE does not store complete credit card data.

For transactions above statutorily defined thresholds or in cases of suspicion, PREDELUXE may be obliged to carry out an identity check.

In this context, the following may be processed:

• proof of identity
• proof of address
• other documents required by law

Processing takes place exclusively within the framework of statutory obligations.

Due to our international structure, personal data may be transferred to affiliated companies in the EU or the United Arab Emirates.

In doing so, we ensure that appropriate safeguards to protect your data are maintained.

Personal data is stored only for as long as:

• is necessary for contract processing
• statutory retention obligations require
• is necessary to safeguard legitimate interests

PREDELUXE employs technical and organisational security measures to protect your data against loss, manipulation or unauthorised access.

For high-value transactions, additional security measures may be employed.

You have the right to:

• access
• rectification
• erasure
• restriction of processing
• data portability
• object

Please direct enquiries to:predeluxe@onyxswiss.com

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PREDELUXE reserves the right to amend this privacy policy in order to adapt it to statutory requirements or changes to our offering.