General Terms and Conditions

1.1 The provider of the goods offered via the PREDELUXE platform is:

Onyx Trading GmbHEmail: predeluxe@onyxswiss.com

1.2 Onyx Trading GmbH may engage affiliated companies and locations in the EU (Onyx Trading GmbH) as well as in the United Arab Emirates (Swiss Onyx Trading LLC) for operational processing. However, the customer's sole contractual partner remains Onyx Trading GmbH (Switzerland).

1.3 These Terms and Conditions apply to all contracts between PREDELUXE and consumers (B2C) concluded via the online shop.

2.1 PREDELUXE trades in inspected pre-owned luxury goods, in particular luxury watches, jewellery and designer accessories.

2.2 Unless expressly indicated otherwise, all products offered are used goods.

2.3 Product images and descriptions form part of the contract. Deviations in colour or representation due to technical circumstances remain reserved.

3.1 The condition of the goods is described using defined categories (e.g. "Unworn", "As new", "Very good", "Good", "Vintage").

3.2 Signs of use are possible with pre-owned products and do not constitute a defect provided they fall within the scope of the condition description.

3.3 The relevant product description at the time the contract is concluded shall be decisive.

4.1 PREDELUXE inspects all products according to defined quality standards.

4.2 The authenticity of the goods offered is guaranteed to the best of our knowledge and belief.

4.3 Manufacturer warranties exist only where expressly stated.

5.1 The presentation of products in the online shop does not constitute a legally binding offer, but a non-binding invitation to order.

5.2 The contract is concluded as soon as PREDELUXE expressly confirms the order or dispatches the goods.

6.1 All prices include statutory value-added tax, where applicable.

6.2 The shop may display prices in various currencies. The payment currency shown at checkout is decisive for the contract.

6.3 Exchange rate fluctuations or fees charged by the payment service provider are outside PREDELUXE's sphere of influence.

7.1 Shipping takes place from one of the affiliated warehouse locations (Switzerland, EU or UAE).

7.2 Delivery is insured and against confirmation of receipt.

7.3 Customs or import costs in the destination country are borne by the buyer.

7.4 PREDELUXE does not ship to PO boxes.

8.1 The statutory warranty rights apply.

8.2 In addition, the following may apply:

• an existing manufacturer's warranty (if indicated),
• a service warranty following servicing,
• or a voluntary 6-month functional guarantee, provided no other warranty exists.

8.3 The voluntary guarantee covers exclusively the functionality of the product under proper use. In particular, the following are excluded:

• wear parts,
• external damage,
• improper use,
• water or impact damage.

9.1 PREDELUXE gives no guarantee or assurance regarding the future value development of luxury goods.

9.2 All statements regarding market values or demand do not constitute investment advice.

The right of withdrawal is governed by the statutory provisions of the applicable consumer protection law. Details are set out in the separate withdrawal instructions.

11.1 Offers made under the instant purchase scheme are non-binding until the product has been physically inspected.

11.2 If the actual condition deviates from the information provided, PREDELUXE may adjust or reject the offer.

11.3 Ownership passes to PREDELUXE only after complete inspection and payment.

12.1 Consignment transactions are concluded exclusively on the basis of separate written agreements.

12.2 The provisions of these Terms and Conditions do not apply to consignment agreements.

13.1 PREDELUXE is entitled to carry out identity checks for transactions above statutorily defined thresholds or in cases of suspicion.

13.2 The processing of the relevant data takes place within the framework of statutory obligations.

14.1 PREDELUXE is liable without limitation for intent and gross negligence.

14.2 In the case of slight negligence, PREDELUXE is liable only for breach of material contractual obligations.

14.3 Liability is limited to the foreseeable damage typical for this type of contract.

15.1 Swiss law applies, excluding the UN Convention on Contracts for the International Sale of Goods.

15.2 For consumers resident in the EU, mandatory consumer protection provisions of their country of residence remain unaffected.

15.3 Insofar as legally permissible, the place of jurisdiction is the registered office of Onyx Digital Commerce in Switzerland.